Fri, 25/01/13 – 6:49 | Comments Off on My Third Book: Visual Social Media Marketing: Harnessing Images, Instagram, Infographics and Pinterest to Grow Your Business Online

Today is finally the day 😉
I am really excited to announce my newest book is NOW AVAILABLE –  Visual Social Media Marketing: Harnessing Images, Instagram, Infographics and Pinterest to Grow Your Business Online.
About 6 months …

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How Treating People Well via Customer Service Grows Your Brand
Tue, 13/09/11 – 12:05 | 2 Comments
How Treating People Well via Customer Service Grows Your Brand

I just got off of a VERY frustrating phone call with the company that handles insurance for my cell phone company.  I had a number of problems with them, but what really put me over …

Not Everything That Counts can be Counted and Not Everything that can be Counted Counts: Measuring Social Media
Tue, 6/09/11 – 11:48 | Comments Off on Not Everything That Counts can be Counted and Not Everything that can be Counted Counts: Measuring Social Media
Not Everything That Counts can be Counted and Not Everything that can be Counted Counts: Measuring Social Media

I’ve recently done a lot of presentations on social media ROI and the question that everyone has is “How do I track ROI from Social Media?”.
This is a legitimate question, and one that you should …

Time to Reset and Get Back to What Drives Success: The Compound Effect
Mon, 29/08/11 – 11:48 | Comments Off on Time to Reset and Get Back to What Drives Success: The Compound Effect
Time to Reset and Get Back to What Drives Success: The Compound Effect

On my way to DC to speak to a group on Capitol Hill over the summer I was reading a book called The Compound Effect.  I read lots of different books and usually get a …

What to do AT the Conference: Rocking SXSW and PubCon
Mon, 14/03/11 – 9:55 | Comments Off on What to do AT the Conference: Rocking SXSW and PubCon
What to do AT the Conference: Rocking SXSW and PubCon

In my last post I shared tips about what to do in preparation for a conference.  Planning who to meet, knowing what you want to achieve and doing your research.  In this post I want …

Charlie Sheen Shows Us that you Can’t Measure Influence
Thu, 10/03/11 – 8:46 | Comments Off on Charlie Sheen Shows Us that you Can’t Measure Influence
Charlie Sheen Shows Us that you Can’t Measure Influence

I’ve been thinking a lot about influence and influencers lately.  It is the title of my SXSW panel (along with the talented Kevin Dugan, David Binkowski and Saul Colt).  Businesses and social media experts alike …

Rocking SXSW and PubCon: How to Get More Out of Conferences
Tue, 8/03/11 – 8:34 | One Comment
Rocking SXSW and PubCon: How to Get More Out of Conferences

I’m on a plan right now headed to Austin where I will be speaking at SXSW and PubCon South.  As many of you probably know, I’ve been attending conferences around the world for many years …

In Marketing Mistakes Happen. How to Handle Them in Stride.
Tue, 1/03/11 – 11:20 | Comments Off on In Marketing Mistakes Happen. How to Handle Them in Stride.
In Marketing Mistakes Happen. How to Handle Them in Stride.

In marketing mistakes often happen.  In social media marketing there was the famous #MotrinMoms fiasco.  In traditional marketing Groupon has recently come under attack for their *insensitive* commercial during the superbowl.  In the case of …

Book Review: Buzz Marketing – Read It
Fri, 25/02/11 – 11:10 | Comments Off on Book Review: Buzz Marketing – Read It
Book Review: Buzz Marketing – Read It

Many social media success stories are built on the same marketing fundamentals that have been around for many years.  This is a great book for any marketer to read about how to “get people talking …

Product Centric vs. Content Centric Marketing
Tue, 22/02/11 – 14:05 | 2 Comments
Product Centric vs. Content Centric Marketing

I’ve read a lot of articles recently about why advertising agencies (and people in general) don’t “get” social media marketing.  I do a lot of training and consulting with ad agencies and big consumer brand …

Book Review: Positioning: The Battle for Your Mind
Wed, 2/02/11 – 9:18 | Comments Off on Book Review: Positioning: The Battle for Your Mind
Book Review: Positioning: The Battle for Your Mind

Category – Marketing – Branding
Rating: 3.5/5 stars
Overview – Brand Marketing Book
If you are building a brand or a business you need to think about positioning and branding.  What is it that you want to stand …